Subject: Important update regarding our shipping rates for parcels

Dear Valued Customer,

We are reaching out to share an update about our shipping rates for parcels.

We have held off on increasing our shipping rates as long as possible. However, due to significant increases in shipping industry fees, we are adjusting our shipping rates for parcels, effective 1^st April 2026.

Old Shipping Rate: [£8.00, excluding VAT]

New Shipping Rate: [£10.50, excluding VAT]

This adjustment allows us to maintain the quality and speed of service you expect from us, without compromising on packaging or courier speed.

All orders placed before 1^st April 2026 will be honoured at the current parcel rate [£8.00, excluding VAT].

Please contact us regarding costs for pallet delivery orders.

Thank you for your continued support and understanding and are happy to discuss how this affects your upcoming orders.